For home-care agencies

Home-care agency software that runs the whole operation

Scheduling, caregivers, credentials, care plans, clock-in, invoicing and payroll — in one place, under your own brand, on your own Stripe and payroll accounts. A subscription, never a percentage of what you bill.

Create your agency account See pricing

30 days free · Cancel before it ends and you are never charged · Your workspace opens the moment the form is done

Getting started

Four steps, and 30 days before you are charged anything

Fill in the agency form

Your agency name, where you operate, how many caregivers and clients, the care you provide and what you run on today.

Your workspace opens straight away

No waiting for approval. This is the real software, not a slideshow — add a caregiver, build a schedule, generate a care plan, sign it.

Try it with your own team

Invite a manager or a caregiver, put a real week on the calendar, and see whether it fits how you already work.

Keep it, or walk away

Activate your subscription from inside the portal when you are ready. Nothing charges automatically and nothing happens if you do nothing.

What you get

Everything an agency runs on, in one system

Not a scheduling tool with bits bolted on. The roster, the caregivers, the compliance, the paperwork and the money are the same system, so a shift you move updates the timesheet, the invoice and the family’s calendar at once.

Scheduling and rosteringBuild a week, repeat it, and fill gaps fast. Recurring bookings, caregiver availability, auto-match suggestions and conflict warnings before a shift is double-booked or clashes with someone’s hours.
Caregiver recordsOne profile per caregiver: services they cover, hours they work, rate, documents, notes and shift history — instead of a spreadsheet and three inboxes.
Credential and expiry trackingRecord what each caregiver holds and when it expires. The system flags it in advance rather than after it lapses, so a certificate does not quietly go out of date on an active client.
Clock-in and clock-outEvery visit creates a timed record with the shift and the caregiver against it, so hours are documented for the family, for payroll and for any dispute later.
Care plans and e-signaturesWrite the care plan, send it, have it signed in the browser, and keep the signed copy against the client record with a date on it.
Document studioPaystubs with real tax math, invoices, receipts, letters and care plans generated as clean printable documents under your own letterhead.
Invoicing and paymentsRaise an invoice from the shifts already logged and take payment through your OWN Stripe account. The money goes to you, not through us, and we take no percentage of it.
PayrollGross, tax and net computed from the timesheets with real 2025 federal and CA tables. Care Royal builds the branded paystub; you pay your team directly by check or Zelle. Nothing to connect, and your money never passes through us.
Client and family portalThe household sees the schedule, care notes, documents and messages under your branding — which stops the phone ringing to ask what time somebody is coming.
Intake: quotes and applicationsFamily quote requests and caregiver applications arrive in your pipeline with the answers already filled in, instead of as an email you have to retype.
Your own public micrositeA page for your agency, reached by your own agency code, where your clients request care and your applicants apply — carrying your name, not ours.
Roles and permissionsOwner, manager, staff and client levels, with manager permissions set toggle by toggle so a scheduler is not looking at your billing.
ReportingHours delivered, revenue, caregiver utilisation and where the gaps are — so you can see how the agency is actually running.
Audit logWho changed what and when, across the whole workspace. Useful the day somebody asks you to prove it.
Per-agency data isolationYour workspace is separated from every other agency by rules enforced on the server, not by hiding things in the interface. No other agency can read your clients, caregivers, schedules or documents.
Nothing to installIt runs in a browser. Your team signs in and works; there is no server for you to maintain and no update to roll out.

Start the 30-day trial

On the phone

Your team does not work at a desk

Care happens at someone's front door, so the whole platform is built to be used from a phone — not a desktop tool with a cramped mobile view bolted on.

Caregivers, on shift

Clock in and out, see the day's visits, read the care plan, add a care note and sign a document — from the doorstep, in a browser.

Schedulers, anywhere

Fill a gap, move a shift or find cover from your phone when someone calls out at 6am, with the same conflict warnings as on the desktop.

Families, kept in the loop

The household sees the schedule, care notes, documents and messages on their own phones, so nobody is relaying updates by text.

One mobile login, every role

Agency owners, managers, staff and clients all sign in on their phone with the same login and see their own view of the agency — nothing separate to set up, and no second account for anybody.

Pricing

Subscription only

A price you can plan for, tiered by how many caregivers you run. Every plan includes a 30-day free trial. Your card is taken when you sign up and nothing is charged for 30 days; cancel before then, in one click from Settings, and you are never charged at all. We never take a percentage of what you bill your clients.

Standard

$49/month

Up to 10 caregivers

Everything to run a small agency.

Start the 30-day trial
  • Scheduling & GPS clock-in
  • Clients & caregivers
  • Care plans & e-signature
  • Document studio + paystubs (real tax math)
  • Take family payments (your own Stripe)
  • In-app pay calculations — pay staff directly
  • Reviews & reporting

ProMost chosen

$99/month

Up to 30 caregivers

For growing agencies.

Start the 30-day trial
  • Everything in Standard
  • Audit & export report packs
  • Recruiting & applications
  • Priority support

Enterprise

$199/month

Unlimited caregivers

Multi-location operations.

Start the 30-day trial
  • Everything in Pro
  • Multiple locations
  • White-label branding
  • Custom domain

Cancel any time. You connect your own Stripe account, so your money never passes through us — and payroll is calculated in-app, with your team paid directly. Nothing to sign up for and get approved.

Try the real thing, not a demo video

Fill in the agency form and your workspace opens immediately on a 30-day trial. You can add caregivers and clients, build schedules, clock shifts, generate and sign care documents, and raise an invoice — all of it before a single charge, and with no sales call.

Create your agency account Rather talk to us first?

Agency questions

I run a home-care agency. Can I use this for my own clients?

Yes, that is what the software is for. You get client and caregiver portals under your own branding, your own public microsite with an agency code, and your data stays separate from every other agency on the platform. Your clients stay your clients.

What is included in the agency software?

Scheduling with conflict warnings and auto-match, recurring bookings, caregiver availability, clock-in and clock-out, credential and expiry tracking, e-signed care documents, a document studio for paystubs, invoices, receipts, letters and care plans, quote and application intake, a public microsite, reviews, reporting, notifications and an audit log.

How do payments and payroll work?

You connect your own Stripe account, so families can pay in-app and the money lands in your bank — you are the merchant of record and it never passes through us. Payroll is calculated inside The Care Royal from the clock-in and clock-out hours, with real 2025 federal and CA tax tables, and you pay your team directly by check or Zelle. There is no third-party payroll service to sign up for and get approved — nothing to connect, and you are never locked in.

Does The Care Royal take a percentage of my agency's revenue?

No. It is a software subscription only. We do not take a cut of your billing, we do not hold your funds, and we do not sit between you and your clients.

Is my agency's data separate from other agencies on the platform?

Yes. Every agency is a separate tenant and the separation is enforced by server-side rules, not by hiding things in the interface. One agency cannot read another agency's clients, caregivers, schedules or documents.

Can our clients and caregivers see our branding rather than yours?

Yes. The client and caregiver portals and your public microsite carry your agency's branding, and families reach it through your own agency code.

How do we get started as an agency?

You apply, we review the application, and then you set up your agency: your services, your team and your permissions. Owners, managers, staff and clients each get their own level of access, and manager permissions are set toggle by toggle.

All questions

Customer support

Ask us anything

A straight answer now, from our published answers. No answer means a support form, not a guess.

    This assistant answers from a fixed set of written answers rather than a live AI model, so it will tell you when it does not know something instead of guessing. Automated answers can still be out of date or incomplete and are not professional advice — see our terms. A person is always available through the support form.

    Open customer support

    Talk to a person

    Questions about finding care, or about putting your agency on the platform? Email us and a person will reply — not an automated sequence.

    info@thecareroyal.com

    The Care Royal